PAYG+

For Aurora PAYG+ customers, sign in here to check your balance, see your daily usage and top up.

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Aurora Online

Manage your account online 24/7. Compare your usage, connect and disconnect, predict your next bill and much more on Aurora Online.

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For Home

Here you'll find all the information you need for managing electricity, gas or solar for your home. From paying your bill, organising connections and disconnections, to seeing all your product choices and new product offers as they land!

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For Business

We understand every business is different and so are your energy needs. Here you can view our business products, pay your bill, set up new connections and more. Our dedicated business team is available to help you decide which product is right for you.

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Need some help?

Contact us

Need to get in touch? Check out our FAQs to see if we can answer your question or give us a call!
Help & support

There's a lot that goes into getting energy to our homes and businesses - get your questions answered here. 
Outages

View emergency contact details. If a life is in danger, call 000 directly

Your Energy Support

Our Your Energy Support (YES) Program helps customers when they need it most.  Find out about our hardship program here. 

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