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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
It's an uncertain time financially for many in our community. Find out how we can help you.
Many small businesses are hurting. We want to help. Find out how we can support you.
Due to the impacts of COVID-19, your bill may be estimated. Read more about your options regarding estimations here.
We've established a COVID-19 Customer Support Program supported by a $5M Customer Support Fund specifically to help our residential and small business customers impacted by the pandemic.
No. Tasmania’s energy supply remains secure.
Absolutely, our priority is to ensure the supply of all our customers. Please call us on 1300 132 003 to arrange your connection.
TasNetworks have recommenced normal meter reading operations in all regions of Tasmania, including reading meters inside homes and businesses, unless someone in the property identifies as awaiting COVID-19 test results.
Our Your Energy Support (YES) Program helps customers when they need it most. Find out about our hardship program here.
It's going to be a tough few months. More support is available if you need it.
Lifeline - 13 11 14 (24/7)
Beyond Blue -1300 224 636 (24/7)
MensLine Australia - 1300 789 978
Headspace - 1800 650 890
Rural Alive and Well (RAW) - 1300 4357 6283 (24/7)