Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
How do we achieve this purpose?
We asked our people – all our people – and as a team, we developed a set of values and behaviours to live and work by as we come together to deliver on our purpose to you, our customers.
Our customers come first. They drive our decisions. We give them our all.
For us, it’s about being Tasmanian. It’s about our community and making our customers the heart of everything we do. We know our customers because we are our customers. They are our families, friends and neighbours. With them front of mind, we will always give our best.
We strive to be the best we can be. We keep trying. We celebrate what we do.
Every day is an opportunity to be better than we were yesterday. When things get tough, we don’t give up. When we fail, we bounce back. We do this because we have a responsibility to our customers and to ourselves.
We are open-minded. We try new things. We add value.
We ask questions, explore possibilities, and constantly reimagine our ways of working so that we can better support our customers. We don’t accept the status quo: we listen, we test, we learn and we push the boundaries.
We look out for each other. We support each other. We build each other up.
We are committed to better ideas, better days at work, and better experiences with our customers. We know that we're better together so we embrace each other's uniqueness, build on and support each others ideas, and work as a team to make the magic happen for our customers.
We are committed to high standards of honesty and integrity in delivering service to you, our customers, our stakeholders and the wider Tasmanian community.
Under the Code, all our people here at Aurora Energy commit to:
Working safely and in accordance with the law
Treating our customers, the public and fellow employees with honesty, courtesy and respect
Performing our duties with professionalism, integrity and efficiency
Ensuring our personal business and financial interests do not conflict with our duty to Aurora Energy
Ensuring the security and privacy of all confidential information received in the course of our work
Ensuring we do not misuse our position
Ensuring that Aurora Energy assets and resources are only used for proper business purposes
Recognising value and effectively utilising the diversity amongst our people
Demonstrate our care for the environment in the way we work.
View more detail in our Code of Conduct
The time to join the energy sector in Tasmania has never been better. With a focus on better service for Tasmanian customers and growing the role we play in renewable energy here in Tasmania, you can be part of something special.
It's good to feel proud of where you work.
Have a look at the jobs currently being advertised here on the Seek careers website.