Your business can feel confident in knowing that there is a range of support available to help you make paying your bill with us a walk in the park!

From the range of payment options you can choose from to suit your business needs to help when you need a little bit of extra time to get on top of things, we understand and here to support your business.

Our commitment to the community

We are proud to be Tasmanian and are committed to ensuring as Tasmanians we all have a community to be proud of now and into the future.

We support a variety of sporting, community and not for profit organisations across the island.

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Frequently asked questions

How do I change the mailing address on my Aurora account?

You can log into your Aurora Online account and change your address online or submit a request via our general enquiry form. Or residential customers can call us on 1300 132 003 to speak to one of our team.
Small business customers can call us on 1300 13 2045

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How can I get a copy of my bill?

A copy of your bill is available when you log in to Aurora Online, or you can call or email us to request a copy.

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How do I change my direct debit payment details?

Residential customers can call us on 1300 13 2003 or submit a request via our general enquiry form.
Small business customers can call us on 1300 13 2045.

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