There's a lot of important information on your bill! 

Understanding what it all means can be really helpful when you're making changes at home to save energy so you can see if those changes are working!

Remember, if you've got gas or solar your bill will be a little bit different so we've explained each of them separately here below.

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Frequently asked questions

Can I pay my Aurora bill online?

Yes. You can pay your bill with a VISA or MasterCard using our online payment system.

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Can I pay my bill by the month?

Sort of. You can set up regular payments or make payments when you can using either Aurora Online, in person, with BPAY, by setting up Direct Debit or Centrepay or talking to us about EasyPay.

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How can I get a copy of my bill?

A copy of your bill is available when you log in to Aurora Online, or you can call or email us to request a copy.

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If my PAYG meter is read, will I get a bill?

No, the meter read is to give us information about the amount of electricity used by all customers.

Can I pre-pay my Aurora bill?

Yes. You can make payments towards your bill before it’s due with direct debit, BPAY, credit card payment or centrepay. You may even be eligible to go on to our bill smoothing option EasyPay.

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